Position： Home> Lifelong Education> Continuing Education> Learner Services> Professional Skills Enhancement>Vocational Skills Certification
Personnel engaged in express collection, delivery, customer information collection, relationship maintenance and business promotion.
Training Level
• Level 5/Junior
• Level 4/Intermediate
People Suitable
• College students
• Employees who would like to further enhance skillsets
• Individuals who are interested in undergoing career transition training
Knowledge System Framework
Courier (Level 5)
• Professional ethics and basic knowledge
• Customer service communication skills
• Etiquette
• Customer relationship management
• Self-healing for psychological crises in the workplace
• Information processing technology
• E-commerce logistics overview
• Supply chain and logistics management
• Courier core skills intensive training
Courier (Level 4)
• Professional ethics and basic knowledge
• Customer service communication skills
• Etiquette
• Customer relationship management
• Self-healing for psychological crises in the workplace
• Information processing technology
• E-commerce logistics overview
• Supply chain and logistics management
• International logistics and international trade
• Courier core skills intensive training
